All use cases

The renewal that went quiet

Sales and negotiation

Your reps get one attempt at the renewal call. Here they get fifty, against a buyer who pushes back the way yours do, with a scored report after each one.

You

You are the account lead on a renewal that has gone quiet. The contract expires in three weeks and procurement has stopped replying.

The AI plays

Alex Renner

Procurement lead

Has been told to cut supplier spend this quarter, and has a cheaper quote already on the desk.

“Our sales director has set minimum margins for enterprise deals this quarter.”

Alex Renner opens.

An example scenario. Yours are written from your own playbooks, policies and calls.

A scenario being set up: your role on one side, the character the AI will play on the other.

Pick the situation. The AI becomes the person on the other side of it.

How the session goes

Alex Renner does not fold because your rep quoted the value slide. He holds the cheaper quote on the desk for the whole call, concedes only against evidence, and every rep faces the same Alex, so their scores compare.

  1. 01

    Opens in character and states the problem

  2. 02

    Pushes back, then widens the objection

  3. 03

    Tests a solution, with conditions attached

  4. 04

    Commits, or does not

What the report gives the manager

The report quotes the line where the margin was given away, scores Clarity, Reasoning, Adaptability and Technique application, and tells the manager whether this rep holds price under pressure.

ClarityReasoningAdaptabilityTechnique application
Words
Whether the point landed, or only got said
Voice
Whether they sounded steady, or sounded rattled
Face
Whether they stayed present, or checked out early
Body
Whether they held the room, or shrank from it

Built from your own material

  • Your call scripts and objection handling docs

  • Your pricing and discount policy

  • Notes and recordings from the deals you lost

How hard you make it

  • Aggression

  • Flexibility

  • Information sharing

  • Pressure tactics

  • Relationship focus

Who runs it

  • Account executives

  • Sales enablement

  • Customer success

  • Procurement teams

A manager can see who is ready for the renewal conversation before the renewal conversation.

The negotiation module type was built with ABB.

Further reading

Why Teams Know What to Say but Freeze in the Moment

Bring us your version of this conversation

We write the character on the other side of it, then walk you through a real scored session.

Book a demo

Teams that start here often add

Onboarding and rampCustomer facing and frontline